The ISM Method®, a proven standard for successful and compact IT service management. Every IT department works with the same basic processes, and still everyone is writing their own processes. Service Level Agreements are made, incidents are solved, changes executed and systems are operated. ITIL® gave us a great reference model and told us to …
Zara, located in Northern Spain, was one of the first providers of ‘fast fashion’. Recognizing that fashions change quickly, the company developed a tightly linked design, manufacturing and retailing system based on replenishing stores twice per week from central distribution centers, mostly located in Spain. A garment manufactured in India will most probably travel to …
McKinsey & Co is a global firm that provides ‘top management’ advice and consulting support. McKinsey has offices in more than 60 countries, and, since its founding in the 1950s by Marvin Bower, has maintained its position as the premier management consulting firm. McKinsey & Co has retained its position despite strong challenge from rival …
Ashridge Executive Education is a part of Hult International Business School. Ashridge’s main business is providing courses for executives, both open to any company and tailored for a specific company. Ashridge also does research, uses its dramatic buildings for conferences and for weddings, and runs some qualifications programs. It does not offer MBA programs, these …
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Uber is one of the world’s most successful technology companies. The company is the world’s largest taxi service without actually employing any taxi drivers. It matches passengers (riders) with drivers through a mobile phone app. However, the operating model involves a lot more than a platform. Starting in 2010, Uber operates in more than 250 …
Einleitung Scrum ist seit einigen Jahren das am Meisten verwendete Framework für die agile Produktentwicklung von – vorrangig, aber nicht ausschließlich – Softwareprodukten. Umso erstaunlicher ist es, dass sich rund um Scrum trotzdem hartnäckig viele Mythen und Missverständnisse halten können. Dabei ist Scrum an sich eigentlich ganz einfach: wenige grundlegende Prinzipien, ein paar Regeln, die …
Einleitung Scrum ist seit einigen Jahren das am Meisten verwendete Framework für die agile Produktentwicklung von – vorrangig, aber nicht ausschließlich – Softwareprodukten. Umso erstaunlicher ist es, dass sich rund um Scrum trotzdem hartnäckig viele Mythen und Missverständnisse halten können. Dabei ist Scrum an sich eigentlich ganz einfach: wenige grundlegende Prinzipien, ein paar Regeln, die …
By Gunther Verheyen Manager – Traditionally Traditionally an individual is declared a ‘manager’ when having hierarchical control over other individuals. A traditional manager exerts power. A traditional manager commands people through the assignment of to-be-done work; expressed as tasks or work packages, given on a daily base or via to-be-followed plans. Subsequently a traditional manager …
By Gunther Verheyen Manager – Traditionally Traditionally an individual is declared a ‘manager’ when having hierarchical control over other individuals. A traditional manager exerts power. A traditional manager commands people through the assignment of to-be-done work; expressed as tasks or work packages, given on a daily base or via to-be-followed plans. Subsequently a traditional manager …
Introduction The increase of cybersecurity threats, along with the global nature of Information and Communication Technology (ICT), results in a threat landscape ripe for the introduction of tainted (e.g., malware-enabled or malware-capable) and counterfeit components into ICT products. This poses significant risk to customers in the operation of their business enterprises and our critical infrastructures. …
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