The steppingstone to ITIL® You need pieces from all lifecycles of ITIL® to make Service Management stick in your organization. Unfortunately, many organizations get stuck after adopting only a few processes, and ITIL® sadly becomes associated with only the operations part of the organization. In TRIM: The Rational IT Model, we have picked the lifecycle …
When I was asked to write a column on ITIL’s life story in honor of Happy ITIL® Day 🙂 2016, I didn’t have to think long. ITIL is simply too important to let this pass. And as millions have read the books I wrote on ITIL, it was also something I couldn’t refuse. But what …
The steppingstone to ITIL® You need pieces from all lifecycles of ITIL® to make Service Management stick in your organization. Unfortunately, many organizations get stuck after adopting only a few processes, and ITIL® sadly becomes associated with only the operations part of the organization. In TRIM: The Rational IT Model, we have picked the lifecycle …
Over the past number of decades, marketing has had to keep up and contend with leaps in technology. The advent of the internet has revolutionized the way people communicate, interact and purchase and impacted on every industry from healthcare to retail. As the digital economy continues to thrive and the demand for skilled digital marketing …
Almost every IT-organization uses ITILÒ as a source of best practice for IT service management. But few suceed in reaching an integral solution. It is obvious that a Service Desk and some operational processes are set up as a the first step, but the smooth machinery in IT operations and the tight connection to strategy …
TRIM:The Rational IT Model – How to use IT Service Management Read More »
We see that every organization gives its own flavor and tailors the method of its choice to the specific needs. The International Project Management Association (IPMA) has developed a competence standard that fits this need, and gives us a direction to follow. In the Individual Competence Baseline (ICB) they have described 29 competence elements of project, …
Introduction Working in projects is common use in organizations. We have been thinking about project management for more than half a century. There are ample methodologies, even more techniques, insights and better practices. We see that every organization gives its own flavor and tailors the method of its choice to the specific needs. Now what …
The ICB version 4 and the 4th edition of Better practices of project management Read More »
Prof. Martin Curley, Jim Kenneally Prof. Martin Curley, VP – Intel Corporation, Director – Intel Labs Europe, Co-Director – Innovation Value Institute Jim Kenneally, Principal Investigator – Intel Labs Europe, Research Fellow – Innovation Value Institute Keywords: Information Technology Management, IT-CMF, Business Value, Design Pattern, IT Capability Maturity Framework, Intel Corporation Using the IT-CMF to …
Using the IT-CMF to improve IT Capability and Value Creation: An Intel IT Case Study Read More »
“Innovation generally refers to changing processes or creating more effective processes, products and ideas. For businesses, this could mean implementing new ideas, creating dynamic products or improving your existing services. Innovation can be a catalyst for the growth and success of your business, and help you to adapt and grow in the marketplace. Being innovative …
Managing the IT Capability Enterprise Architecture Management British Petroleum Case Study Company Profile – British Petroleum British Petroleum (BP) is a global oil and gas company with operations in 100 countries and exploration and production in 29 countries. BP is globally ranked number 3 in Oil and Gas and employs 97,600 people in more than 100 offices …
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