Author: Lex Hendriks Title/definition The European e-Competence Framework. The Basics The European e-Competence Framework, e-CF, is a reference framework for competences applied within the ICT sector and a common language for ICT related knowledge, skills and attitudes. Summary The e-CF has been developed by the Workshop on ICT Skills of the European Committee for Standardization …
The demand for an updated comprehensive, pragmatic and actionable “how to” guide to help managers and practitioners plan, deploy and sustain an effective IT governance and management environment and culture has been expressed by many managers and professionals in the private, public and academic sectors. This has resulted in the publication of ‘Implementing Effective IT …
Book blog: Implementing Effective IT Governance and IT Management Read More »
The demand for an updated comprehensive, pragmatic and actionable “how to” guide to help managers and practitioners plan, deploy and sustain an effective IT governance and management environment and culture has been expressed by many managers and professionals in the private, public and academic sectors. This has resulted in the publication of ‘Implementing Effective IT …
Book blog: Implementing Effective IT Governance and IT Management Read More »
Jan Heunks, auteur van het boek ‘Lean IT – Theorie en praktijk van Lean in een IT-omgeving’, legt in deze blog kort de toegevoegde waarde en de toepassing van Lean IT uit. Lean biedt een uitstekend kader voor een gestructureerde aanpak van de afstemmingsproblematiek tussen de business (demandorganisatie) en de IT (supplyorganisatie(s)). De hedendaagse complexiteit, …
Jan Heunks, auteur van het boek ‘Lean IT – Theorie en praktijk van Lean in een IT-omgeving’, legt in deze blog kort de toegevoegde waarde en de toepassing van Lean IT uit. Lean biedt een uitstekend kader voor een gestructureerde aanpak van de afstemmingsproblematiek tussen de business (demandorganisatie) en de IT (supplyorganisatie(s)). De hedendaagse complexiteit, …
On December 2nd, itSMF Estonia is hosting their 9th annual full-English conference, presenting a wide range of topics around ITSM, including DevOps and Cloud. Delegates will be able to enjoy a truly international selection of speakers, including Kevin Behr (co-author of The Phoenix Project) and Adrian Cockcroft (previously Cloud Architect at Netflix). Attendance fees range …
Cloud Computing for ITSM: a Q&A with Mark O’Loughlin. Read More »
On December 2nd, itSMF Estonia is hosting their 9th annual full-English conference, presenting a wide range of topics around ITSM, including DevOps and Cloud. Delegates will be able to enjoy a truly international selection of speakers, including Kevin Behr (co-author of The Phoenix Project) and Adrian Cockcroft (previously Cloud Architect at Netflix). Attendance fees range …
Cloud Computing for ITSM: a Q&A with Mark O’Loughlin. Read More »
We hebben er met smart naar uitgekeken en eindelijk is het zover: CATS CM editie 2014 ligt vanaf half juni in de (virtuele) winkel. De eerste uitgave uit 2008 was beschreven vanuit het perspectief van de ICT-leverancier. Daar hadden medeauteur Jan van Beckum en ikzelf destijds veel affiniteit mee, mede door de vele voorbeelden vanuit …
CATS CM naar een hoger niveau: CATS CM® editie 2014 is gelanceerd! (Dutch) Read More »
Les fondamentaux du référentiel Le modèle eSCM-CL, eSourcing Capability Model pour les organisations clientes, contient les bonnes pratiques de sourcing des services s’appuyant sur l’informatique. Le modèle eSCM-CL permet d’améliorer l’aptitude au sourcing d’une organisation cliente pour lui permettre de réussir ses relations client/fournisseur. Le référentiel eSCM est constitué de deux modèles, le modèle eSCM-CL …
Author: Jan Heunks Title/definition Lean IT The basics Lean IT is an extension of the Lean manufacturing and Lean services principles, applied in an IT environment. The approach is a way of thinking and acting, focussing heavily on organizational culture. Lean IT is associated with the development and management of Information Technology products and services. The central …
EN 
NL 