When I was asked to write a column on ITIL’s life story in honor of Happy ITIL® Day 🙂 2016, I didn’t have to think long. ITIL is simply too important to let this pass. And as millions have read the books I wrote on ITIL, it was also something I couldn’t refuse. But what …
The steppingstone to ITIL® You need pieces from all lifecycles of ITIL® to make Service Management stick in your organization. Unfortunately, many organizations get stuck after adopting only a few processes, and ITIL® sadly becomes associated with only the operations part of the organization. In TRIM: The Rational IT Model, we have picked the lifecycle …
When I was asked to write a column on ITIL’s life story in honor of Happy ITIL® Day 🙂 2016, I didn’t have to think long. ITIL is simply too important to let this pass. And as millions have read the books I wrote on ITIL, it was also something I couldn’t refuse. But what …
The steppingstone to ITIL® You need pieces from all lifecycles of ITIL® to make Service Management stick in your organization. Unfortunately, many organizations get stuck after adopting only a few processes, and ITIL® sadly becomes associated with only the operations part of the organization. In TRIM: The Rational IT Model, we have picked the lifecycle …
The basics: ITIL® is the most widely accepted approach to IT service management in the world; it focuses on aligning IT services with the needs of the business. Target audience: IT service providers and IT professionals in a wide range of roles Summary: ITIL was created in the 1980s by the UK government’s CCTA (Central …
Auteur: Lucille van der Hagen Datum: 18 november 2016 Inhoud Inleiding Waarom veranderen? Huidige BiSL model Nieuwe BiSL model Van huidig naar nieuw Mapping Meer informatie Inleiding De eerste versie van BiSL is ontwikkeld in 2003 – 2005, inmiddels meer dan tien jaar geleden. In die periode is BiSL gegroeid van een idee van een …
IT is too important to leave to IT Times have changed. Information and related technology once was deployed primarily as operational resources that enabled enterprises to operate more efficiently. But now many – if not most – enterprises recognize the need to utilize them as strategic assets that are often part of their products and …
BiSL® Next – a framework for Business Information Management Read More »
Auteur: Lucille van der Hagen Datum: 18 november 2016 Inhoud Inleiding Waarom veranderen? Huidige BiSL model Nieuwe BiSL model Van huidig naar nieuw Mapping Meer informatie Inleiding De eerste versie van BiSL is ontwikkeld in 2003 – 2005, inmiddels meer dan tien jaar geleden. In die periode is BiSL gegroeid van een idee van een …
IT is too important to leave to IT Times have changed. Information and related technology once was deployed primarily as operational resources that enabled enterprises to operate more efficiently. But now many – if not most – enterprises recognize the need to utilize them as strategic assets that are often part of their products and …
BiSL® Next – a framework for Business Information Management Read More »
De naamswijziging is meer dan enkel een cosmetische verandering. Door onze nieuwe inzichten, aanpassingen, toevoegingen en best practices was dit het perfecte moment om de methode een nieuwe naam te geven. De oude naam, Business- & Informatieplanning, dateert uit een periode waarin de opdeling van beide werelden (aan de ene kant de business en aan …
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