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eSCM-CL – in 3 minutes
The basics eSCM-CL (The eSourcing Capability Model for Client Organizations) is a ‘best practices’ capability model for client organizations seeking to improve their capabilities and relationships when sourcing IT-enabled services; it complements the eSCM-SP for service providers. Target audience Client organizations who procure or source IT-enabled services Summary eSCM-CL is owned and supported by ITSqc, …