7 February 2013

Metrics are a vital part of management. They are not the whole of management – one mistake people make is letting the ‘tail wag the dog’ when metrics drive what they do, rather than using metrics as a tool for making good decisions. Because they are powerful, metrics, if used improperly, can also be dangerous. …

Why do I so seldom hear ‘design’ and ‘metric’ in the same sentence? Read More »

Metrics are a vital part of management. They are not the whole of management – one mistake people make is letting the ‘tail wag the dog’ when metrics drive what they do, rather than using metrics as a tool for making good decisions. Because they are powerful, metrics, if used improperly, can also be dangerous. …

Why do I so seldom hear ‘design’ and ‘metric’ in the same sentence? Read More »