EN 
NL 
ISO/IEC 20000 for IT Service Management – in 3 minutes
Title/definition ISO/IEC 20000 The basics ISO/IEC 20000-1:2018 is the international standard for service management. It specifies 212 requirements for organizations providing services to establish, implement, maintain and continually improve a service management system. This system is to manage the lifecycle of services, including the planning, design, transition, delivery and improvement of services. These services meet …
ISO/IEC 20000 for IT Service Management – in 3 minutes Read More »