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July 2012

Amsterdam Information Management Model (AIM) – in 3 minutes

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Title/definition: Amsterdam Information Management Model (AIM) The basics: The Amsterdam framework for information management provides a mapping of the relationships between organization and information. Summary: The Amsterdam Framework for Information Management was developed in at the University of Amsterdam (Contouren van een generiek model voor informatiemanagement, 1997). It can be used as a tool for positioning …

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Amsterdam Information Management Model (AIM) – in 3 minutes

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Title/definition: Amsterdam Information Management Model (AIM) The basics: The Amsterdam framework for information management provides a mapping of the relationships between organization and information. Summary: The Amsterdam Framework for Information Management was developed in at the University of Amsterdam (Contouren van een generiek model voor informatiemanagement, 1997). It can be used as a tool for positioning …

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Balanced Scorecard in 3 minutes

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Title/definition method Balanced Scorecard The basics The Balanced Scorecard is a strategic planning and management framework that is used to “to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals”.(source: Balanced Scorecard Institute) Summary The Balanced Scorecard was originated by Drs. …

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Balanced Scorecard in 3 minutes

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Title/definition method Balanced Scorecard The basics The Balanced Scorecard is a strategic planning and management framework that is used to “to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals”.(source: Balanced Scorecard Institute) Summary The Balanced Scorecard was originated by Drs. …

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Wat is een PMO – in 3 minutes

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In veel organisaties kan men een of meer van de volgende organisatie-eenheden tegenkomen: Portfolio Office, Programma Office (PMO), Project Office, Project Support Office, Expertisecentrum. In al deze gevallen gaat het om een variant van het Project Management Office, PMO.   Een PMO is een organisatie-eenheid ter ondersteuning van projecten en programma’s, met als doel de …

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Wat is een PMO – in 3 minutes

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In veel organisaties kan men een of meer van de volgende organisatie-eenheden tegenkomen: Portfolio Office, Programma Office (PMO), Project Office, Project Support Office, Expertisecentrum. In al deze gevallen gaat het om een variant van het Project Management Office, PMO.   Een PMO is een organisatie-eenheid ter ondersteuning van projecten en programma’s, met als doel de …

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eSourcing Capability Models – in 3 minutes

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Quality models and qualification methods for organizations involved in eSourcing The IT Services Qualification Center (ITSqc) at Carnegie Mellon University develops capability models to improve the relationship between service providers and their clients. The eSourcing Capability Model for Service Providers (eSCM‑SP) v2 was released in April 2004. The eSourcing Capability Model for Client Organizations (eSCM‑CL) …

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eSourcing Capability Models – in 3 minutes

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Quality models and qualification methods for organizations involved in eSourcing The IT Services Qualification Center (ITSqc) at Carnegie Mellon University develops capability models to improve the relationship between service providers and their clients. The eSourcing Capability Model for Service Providers (eSCM‑SP) v2 was released in April 2004. The eSourcing Capability Model for Client Organizations (eSCM‑CL) …

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Wat is IT Service-portfoliomanagement – in 3 minutes

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Met IT Service-portfoliomanagement (ITS-PM ) wordt het bekende begrip ‘portfoliomanagement’ toegepast op IT-services. Als tactisch en strategisch proces heeft portfoliomanagement tot doel het maximale resultaat te behalen met de portfolio van IT-services. Een resultaat dat ten goede moet komen aan de afnemers van de IT-diensten die er uiteindelijk een waardeoordeel over vellen. Aldus is IT …

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Wat is IT Service-portfoliomanagement – in 3 minutes

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Met IT Service-portfoliomanagement (ITS-PM ) wordt het bekende begrip ‘portfoliomanagement’ toegepast op IT-services. Als tactisch en strategisch proces heeft portfoliomanagement tot doel het maximale resultaat te behalen met de portfolio van IT-services. Een resultaat dat ten goede moet komen aan de afnemers van de IT-diensten die er uiteindelijk een waardeoordeel over vellen. Aldus is IT …

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