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ITIL 2011 Update, Changes, Examinations and Opinions
This Blog Post is set out to give you an update on the ITIL 2011 Update: An introduction to the changes, Breaking them down into all 5 Lifecycles with 15 minute videos by Ian Clayton. How these ITIL 2011 updates effect examinations. Van Harens’ ITIL 2011 Publications, Opinions on the update. Introduction In July 2007, the ITIL® management framework was comprehensively …
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